GO! to increase its prices by an average of 4.2% from 1 February 2018
- Over 10% growth in consignments
- Comprehensive expansion and restructuring of HUBs
- Increased investment in workforce and training
Bonn, 12 December 2017. The consignment volumes of the express and courier service provider GO! have increased by over 10% for the fourth year in succession. To deal with the strong growth, GO! is expanding its sorting capacities and increasing its investment in its workforce. ‘We are continuously optimising our network to ensure that we can meet individual customer needs with consistently high quality standards in spite of increasing consignment volumes,’ says Ulrich Nolte, managing director of GO! Express & Logistics (Deutschland) GmbH. ‘This requires investment, which makes it necessary to alter our pricing structure.’ As of 1 February 2018, GO! will therefore increase its prices by an average of 4.2%.
Expansion of central and regional HUBs
The central sorting facility in Niederaula, Hesse, is currently being expanded with an investment of over €10 million. Following the construction and expansion of some decentralised regional HUBs, the expansion of the central HUB is another step towards optimising transportation routes and ensuring even greater flexibility in route planning. Capacities will also be established to handle the expected continuing increase in consignment volumes in the future on schedule. IT security and fleet modernisation play a key role in this.
Higher investments and increasing costs in various industries
Demand for tailored logistics solutions is growing. In order to meet individual customer needs, GO! is investing heavily in initiatives to acquire and retain skilled workers as well as in further training of its workforce. New legal regulations and improved safety technology in trans-shipment centres have also resulted in increased workload and costs in relation to transport services. Furthermore, energy and insurance expenses have also risen. This price adjustment will enable the express and courier service provider to guarantee its high quality standards as well as the flexibility and availability of its services.
About GO! Express & Logistics – quality leader in the CEP market
GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).
Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.
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Press contact for GO! Germany
Andrea Wagner-Neumann | Senior PR Consultant
Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany
Phone: +49 6131 91098-31 | Email: pr@general-overnight.com