Privacy Policy Web Portal
We are pleased that you are interested in using our web portal. The protection of personal data is our highest priority. Below you will find information about the processing of your personal data and your rights in connection with the use of our website.
1. Name and Contact Details of the Controller
GO! Express & Logistics Deutschland GmbH
Brühler Straße 9
53119 Bonn
Deutschland
Phone: +49 228 24393-0
Fax: +49 228 24393-590
2. Contact Details of the Data Protection Officer
Mr. Attorney Boris Reibach
Scheja & Partners GmbH & Co. KG
Adenauerallee 136
53113 Bonn
Deutschland
Tel.: (+49) 0228-227 226 0
3. Your Rights as a Data Subject
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR), provided the respective legal requirements are met:
- Right of Access (Art. 15 GDPR): You have the right to obtain information about the personal data processed concerning you.
- Right to Rectification (Art. 16 GDPR): You may request the correction of incorrect data concerning you. You may also request the completion of incomplete data.
- Right to Erasure (Art. 17 GDPR): In certain cases, you may request the deletion of your personal data.
- Right to Restriction of Processing (Art. 18 GDPR): In certain cases, you may request that the processing of your personal data be restricted.
- Right to Data Portability (Art. 20 GDPR): If you have provided data on the basis of a contract or consent and processing is carried out using automated means, you may request to receive the data you provided in a structured, commonly used, and machine-readable format or have it transmitted to another controller.
Individual Right to Object:
You have the right, for reasons relating to your particular situation, to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR (balancing of interests); this also applies to profiling based on this provision. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is required for the establishment, exercise, or defence of legal claims.
Right to Object to Processing for Direct Marketing Purposes:
If we process your personal data for direct marketing purposes, you have the right to object at any time to such processing; this also applies to profiling connected to such direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
Withdrawal of Consent (Art. 7(3) GDPR):
If you have given consent to the processing of your data, you may withdraw this consent at any time with effect for the future. The lawfulness of the processing carried out until withdrawal remains unaffected.
You can withdraw your cookie consent on the website at any time via the red button in the bottom left corner. If you provide consent for individual services on our website, you will receive further information regarding withdrawal options when giving consent as well as under Section 4 ("Exercising Withdrawal").
Assertion of your rights: To exercise all of your rights mentioned above, please contact datenschutz@general-overnight.com or by post to the address stated above under Section 1. Please ensure that we can clearly identify you.
If you believe that the processing of your personal data violates data protection law, you may also file a complaint with a supervisory authority, in particular in the EU Member State or federal state of your habitual residence, workplace, or the location of the alleged infringement.
If postal services are affected, the supervisory authority responsible for us is:
Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Graurheindorfer Str. 153
53117 Bonn
Phone: +49 (0)228 997799-0
E-Mail: poststelle@bfdi.bund.de
De-Mail: poststelle@bfdi.de-mail.de
Otherwise, the supervisory authority responsible for us is:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Telefon: 0211/38424-0
Fax: 0211/38424-999
E-Mail: poststelle@ldi.nrw.de
4. Details on services, cookies, etc.
4.1. Own services
4.1.1. Provision of the website
| Personal data processed: | Date and time of access, duration of visit, type of device, operating system used, features used, volume of data sent, type of event, IP address, domain name |
| Purpose(s): | Provision of the website |
| Legal base(s): | GDPR Article 6(1)(f) (legitimate interest). In doing so, we pursue the legitimate interest in providing our website. |
| Recipients of the personal data: | Hosting provider, internal departments, external service provider for technical support |
| Transfer to third countries: | No |
| Duration of storage of personal data: | Deleted immediately after delivery by the web server |
4.1.2. Log files
| Personal data processed: | URL accessed, IP address, time and date of access, volume of data transmitted, website from which the user accessed the requested site (known as ‘referrer’), website accessed by the user’s system via our website, http status, information about the browser type and version used, user’s operating system, user’s Internet service provider |
| Purpose(s): | Statistical evaluations, website improvement, system security (e.g. prevention of misuse), troubleshooting |
| Legal base(s): | GDPR Article 6(1)(f) (legitimate interest). In doing so, we pursue a legitimate interest in improving the website, system security (e.g. preventing misuse) and troubleshooting. |
| Recipients of the personal data: | Hosting providers, internal departments, external service providers for technical support, government agencies on request |
| Transfer to third countries: | No |
| Duration of storage of personal data: | Deleted 7 days after creation |
4.1.3. Registration and Use of the Web Portal
| Processed personal data: | First and last name, telephone number, fax, email address, password, language setting, customer number |
| Purpose(s): | Registration for the purpose of using the portal and its functionalities for online order management of shipments |
| Legal basis/bases: | Art. 6(1)(b) GDPR |
| Recipients of the personal data: | Hosting provider, internal departments, processors for our web portal, public authorities upon request |
| Third-country transfer: | If service providers for IT services and IT infrastructure are used whose registered office is not located in the European Union or the European Economic Area, we ensure—except in statutorily permitted exceptional cases prior to the transfer—that either an adequate level of data protection exists at the recipient or appropriate safeguards are in place. You may request an overview of recipients in third countries and a copy of the appropriate or adequate safeguards. Please use the details under Section 1. |
| Storage duration of the personal data: | You can request deletion of your personal data at any time by deleting your account. If this does not occur, automated deletion takes place after 90 days. |
| Obligation to provide the personal data and consequences of non-provision: | Mandatory fields are marked with “*”; other information does not have to be provided. |
4.2. Cookies and comparable technologies
Information on cookies and comparable technologies can be found on the website via the button "!" in the bottom left area.