Privacy Policy Web Portal

Thank you for your interest in using our web portal. Protecting personal data is our highest priority. Below you will find information about the processing of your personal data and your rights when using our website.

1. Name and Contact Details of the Controller

GO! Express & Logistics Deutschland GmbH

Brühler Straße 9

53119 Bonn

Deutschland

Phone: +49 228 24393-0

Fax: +49 228 24393-590

info@general-overnight.com

www.general-overnight.com

2. Contact Details of the Data Protection Officer

Mr Boris Reibach, Attorney-at-Law

Scheja & Partners GmbH & Co. KG

Adenauerallee 136

53113 Bonn

Germany

https://www.scheja-partners.de/kontakt/kontakt.html

www.scheja-partners.de

3. Your Rights as a Data Subject

As a data subject, you have the following rights under the General Data Protection Regulation (GDPR), provided that the respective statutory requirements are met:

Access (Art. 15 GDPR): You have the right to obtain information about the personal data processed concerning you.
Rectification (Art. 16 GDPR): You may request the rectification of inaccurate personal data concerning you. You may also request that incomplete data be completed.
Erasure (Art. 17 GDPR): In certain cases, you may request the erasure of your personal data.
Restriction of processing (Art. 18 GDPR): In certain cases, you may request that the processing of your data be restricted.
Data portability (Art. 20 GDPR): If you have provided data on the basis of a contract or consent and the processing is carried out by automated means, you may request to receive the data you have provided in a structured, commonly used and machinereadable format or to have it transmitted to another controller.

Right to object on grounds relating to your particular situation:

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you that is based on Art. 6(1)(f) GDPR (balancing of interests); this also applies to profiling based on these provisions.

If you object, we will no longer process your personal data unless we can demonstrate com-pelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims.

Objection to data processing for direct marketing purposes:

Where we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes; this also applies to profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, we will no longer process your personal data for such purposes.

Withdrawal of consent (Art. 7(3) GDPR):

If you have consented to the processing of your data, you may withdraw your consent at any time with effect for the future. The lawfulness of the processing of your data prior to withdrawal remains unaffected.

You can withdraw your consent to cookies on the Website via the "red button" in the lower-left corner. Where you give consent to individual services on our website, you will receive further information on how to withdraw consent when giving consent and under section 4 ("Exercising withdrawal").

Exercising your rights: To exercise any of the rights listed above, please contact datenschutz@general-overnight.com or write to the postal address specified above under section 1. Please ensure that we are able to identify you unambiguously.

If you believe that the processing of your personal data infringes data protection law, you may also lodge a complaint with a supervisory authority, in particular in the EU Member State or federal state of your habitual residence, place of work or the place of the alleged infringement to which your complaint relates.

Where postal services are concerned, the supervisory authority responsible for us is:

The Federal Commissioner for Data Protection and Freedom of Information

Graurheindorfer Str. 153

53117 Bonn

Telephone: +49 (0)228 997799-0

Email: poststelle@bfdi.bund.de

De-Mail: poststelle@bfdi.de-mail.de

In all other cases, the supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

Kavalleriestr. 2-4

40213 Düsseldorf

Telephone: 0211/38424-0

Fax: 0211/38424-999

Email: poststelle@ldi.nrw.de

4. Details of integrated services and functionalities

4.1. Own services

4.1.1. Provision of the website

Personal data processed:	Date and time of access, duration of visit, type of end device, operating system used, functions used, amount of data transmitted, type of event, IP address, domain name
Purpose(s):	Provision of the web portal
Legal base(s):	Section 25(2) no. 2 TDDDG, Art. 6(1)(f) GDPR (balancing of interests). Our legitimate interest is the provision of our website.
Recipients of the personal data:	Hosting provider, internal departments, external technical support service provider
Transfer to third countries:	No
Duration of storage of personal data:	Erasure immediately after delivery by the web server

4.1.2. Log files

Personal data processed:	URL accessed, IP address, time and date of access, amount of data transmitted, website from which the user reached the requested page (the so-called "referrer"), web pages accessed by the user's system via our website, HTTP status, information about the browser type and version used, user's operating system, user's internet service provider
Purpose(s):	Statistical analyses, improvement of the website, system security (e.g. prevention of misuse), error diagnosis
Legal base(s):	Section 25(2) no. 2 TDDDG, Art. 6(1)(f) GDPR (balancing of interests). Our legitimate interests are improving the website, ensuring system security (e.g. preventing misuse) and diagnosing errors. Art. 6(1)(c) GDPR (compliance with a legal ob-ligation). This includes disclosures to public authorities upon request.
Recipients of the personal data:	Hosting provider, internal departments, external technical support service provider, public authorities upon request
Transfer to third countries:	No
Duration of storage of personal data:	Erasure seven days after creation

4.1.3. Registration and Use of the Web Portal

Processed personal data:	First and last name of the customer's main contact and of registered employees; telephone number, fax number and email address of the customer's main contact and of registered employees; password; language setting; customer number; and information about managed shipment recipients (name and address, where these can be linked to a natural person)
Purpose(s):	Registration for and use of the portal and its functionalities for the online order management of shipments
Legal basis/bases:	Art. 6(1)(b) GDPR; Art. 6(1)(f) GDPR (balancing of interests) with regard to the processed data of customers' employees and shipment recipients. Our legitimate interest is to perform our contract with our customer.
Recipients of the personal data:	Hosting provider, internal departments, processor for our web portal, public authorities upon request
Third-country transfer:	Where service providers established outside the European Union or the European Economic Area are used for IT services and IT infrastructure, we ensure before any transfer, except in cases permitted by law, that the recipient provides an adequate level of data protection or that appropriate safeguards are in place. You may request an overview of recipients in third countries and a copy of the suitable or appropriate safeguards. Please use the contact details provided under section 1.
Storage duration of the personal data:	You may arrange for your personal data to be erased at any time by deleting your account or the data in the user account. If you do not do so, the data will be erased automatically after 90 days.
Obligation to provide the personal data and consequences of non-provision:	Mandatory fields are marked with "*"; other information does not have to be provided.

4.2. Cookies and comparable technologies

Information about cookies and similar technologies is available on the Website via the "red button" in the lower-left corner.