New records in anniversary year

More than €330 million revenue, over 7.5 million shipments: GO! Express & Logistics continues on its impressive growth course. The express and courier service provider has also made additional investments in anticipation of further shipment growth in 2020.


Beyond limits: this is not just the new tagline of the company which has now been involved in the market for 35 years. It also sums up the company’s performance in 2019. While the courier, express and parcel industry (CEP) recorded growth of 3.8 per cent in the German market in 2019 according to BIEK, GO! achieved almost nine per cent growth in the same period, more than double the market growth.

Additional growth prospects thanks to outstanding expertise

Pharmaceutical industry, medical technology, high-tech and high-availability logistics are the main industries in which GO! anticipates further growth in shipment volumes in 2020. On the one hand, these are fields that are growing constantly in general. In addition to this, GO! has particular expertise in these services. This is evident both from the wide range of consignment options and from the tailored solutions for specific industries and companies. This includes the continuous expansion of services, most recently with the system-wide introduction of code delivery.

Quality leadership secured

The key to success: GO! is a leader in the CEP market thanks to minimum loss and damage rates and above-average delivery rates. A position that it will secure with far-sighted investment. For example, one of its data centres was modernised in 2019. The previously heterogeneous IT landscape is being replaced by a homogeneous solution. The result of this is significantly improved performance and, in line with continued growth, scalability of the data centre and service. Furthermore, GO! not only increased its station capacities in Germany and Austria in 2019, but also expanded its sorting capacities in the Austrian HUB.

2020: year of investment

In 2020, GO! will pursue a mix of firmly planned and optional, situation-specific investments. The planned investments include further process optimisations, such as to compensate for increasing traffic volumes, the demand-based, route-optimised expansion of the route network and the increasing use and testing of e-mobility solutions as part of a further modernised fleet. In addition, the shipment flows will determine the extent to which the station network, including the regional HUBs, should be expanded. And then there is the human factor: high-quality staff costs money. A pricing adjustment was unavoidable for 2020. Due in part to the shortage of skilled workers, it is more difficult to find, retain and train suitable employees.

Exceptional tests with increased shipment volumes

Christmas and New Year and peak times for CEP providers. To ensure that the generally increased volumes are delivered to customers on time, operations were also continued in the regional Hubs between Christmas and New Year for the first time. New Year’s Eve marked the last peak in shipment volumes. For this night alone, around 435 tonnes of fireworks were processed in the GO! system, with 160 tonnes delivered via direct transportation. The effect of the investments made in 2019 can be clearly seen from a major CEP event such as this. GO! has taken advantage of the opportunity and has shown that the new design and tagline introduced in 2019 have lived up to expectations – with exceptional CEP services.

About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

For more information, see:


Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: