GO! – price adjustment averaging 4.9 per cent

  • extensive safety and hygiene precautions against the Corona pandemic
  • investment in infrastructure to enhance customer services
  • increasing human resources and transport costs

GO! Express & Logistics is increasing its standard prices by an average of 4.9 per cent from 1 February 2021 onwards. The Bonn-based express delivery and courier service provider is therefore reacting to the necessary safety measures put in place during the Corona pandemic, to increased human resources and transport costs and to investments in its own infrastructure designed to secure its future.

Necessary health and safety precautions – resilient supply chain

“As the quality leader in the CEP market, our aspiration continues to be to guarantee our proven high standards of quality“, Ulrich Nolte, managing director of GO! Express & Logistics (Deutschland) GmbH, emphasises. This means maximum safety and hygiene precautions to protect consignors, consignees, customers, couriers and employees – extra effort and expense that is also reflected as expected in our costs.

More customisation – investment in infrastructure and human resources

In order to be able to meet rising customer expectations in the long term, the company is investing primarily in its own infrastructure, like, for example, location upgrades to create increased handling capacities, the needs-based expansion of the route network by bringing more route, direct and chain traffic on stream, as well as the recruitment, retention and development of its human resources. With regard to enhancing customer services, investment undertaken includes that in the IT infrastructure, e.g. local traffic optimisation and customer loyalty. The company also anticipates increasing general costs for energy suppliers/utilities, insurance and for compliance with statutory regulations.

About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

For more information, see: general-overnight.com


Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: pr@general-overnight.com