GO! Express & Logistics rolls out new app
GO! Express & Logistics is broadening its digital service offering and launching a new customer app. The app is available free of charge at the usual iOS and Android app stores.
GO! to go. In future, customers of the Bonn-based express delivery and courier service provider can also keep up to date at all times using the new app. GO! Express & Logistics has launched its new “GO! Express“ app and therefore replaced its previous iOS-only shipment tracking app.
From tracking to news channel
In launching the app, GO! is updating its offering for mobile terminals and therefore broadening the range of digital communication channels and tools available to its customers. “GO! Express” can do so much more than just tracking: in addition to the shipment tracking and overview functions, customers can also get in touch with all GO! stations in Germany using the Station Finder. A news category provides all the latest information on what’s happening in the company and in the CEP industry. Users have easy access to all the relevant tools via the visually appealing and intuitive user interface. All functions are available in German and English. The language is automatically matched to the language settings of the device used.
“GO! Express” is set to kick off in March this year – additional functions, which focus closely on the user’s needs, will be added as part of future releases. Functions to be added include push notifications, newsletter registration, customer portal log-in to synchronise shipment data or to commission shipments.
To create the app, GO! partnered with Cologne-based digital agency Interlutions. App design focused in particular on ease of operation, speed and sustainability, in addition to the desired functions and content.
The app was designed using Flutter, Google’’s open source UI design kit. It enables cross-platform apps to be created. “Thanks to Flutter, the app does not need to be created separately for multiple platforms, and runs on most smartphones and tablets using Android and iOS operating systems. This gives us an advantage in terms of app development speed, as we factor in native user experience,” says Ulrich Nolte, CEO of GO! Germany.
The new app has been available free of charge at the Google Play Store and the Apple Store since 10 March 2022.
About GO! Express & Logistics – quality leader in the CEP market
GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).
Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.
For more information, see: general-overnight.com
Press contact for GO! Germany
Andrea Wagner-Neumann | Senior PR Consultant
Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany
Phone: +49 6131 91098-31 | Email: pr@general-overnight.com