GO! is one of Germany's favourites
Customers feel so emotionally attached to some brands and companies that they always give them preferential consideration when buying goods or using services. If their expectations are reliably
If their expectations are reliably met or even exceeded every time, providers can become real customer favourites.
The Cologne rating and ranking agency ServiceValue, in cooperation with the BILD newspaper, has now investigated for the third time which companies enjoy a particularly high level of overall satisfaction among consumers and can thus call themselves "Germany's favourites 2022". The survey included 445,362 customer assessments of 1,912 companies and brands from 142 sectors.
In the parcel services category, we secured second place with the award VERY HIGH OVERALL SATISFACTION.
Source: ServiceValue press release