Price adjustment at GO! Express & Logistics

GO! Express & Logistics is increasing its prices by an average of 4.9 per cent from 1 February 2022 onwards. This affects domestic and international prices, as well as those for additional services. “We are therefore reacting to the significant price increases in a wide range of relevant sectors, such as real estate and regulatory requirements. Furthermore, by taking action on prices, we wish to ensure our ability to invest”, says Ulrich Nolte, CEO of GO! Germany. In order to provide its customers the high level of quality they are accustomed to receiving, the Bonn-based express delivery and courier service provider is investing comprehensively in its own network, its digital infrastructure as well as in human resources. In this respect, the company is acting with sustainability in mind. Enhanced transport processes and the digital infrastructure will therefore not just benefit customers, but ultimately the environment as well.

Infrastructure expansion - digital, rapid and sustainable
Expanding its infrastructure by enlarging sorting centres and locations, as well as continuously reviewing and adjusting its routes are enabling GO! to manage shipment logistics flows the smart way and to give its customers a considerable competitive advantage by optimising transit times. This is also enabling GO! to reduce route network kilometres covered per package and therefore contribute to environmental protection efforts.

Equally by investing extensively in its IT infrastructure and security, GO! is supporting the work done by its employees, drivers and couriers and improving digital services for its customers. These include local traffic and route optimisation, as well as enhancement of customer service levels through the provision of different web services.

As part of this overall package of measures, GO! is committed to striking a balance between cost-effective business operations and sustainable commercial management, and is developing viable solutions for sustainable logistics. These include, for example, expanding its fleet by adding alternatively powered vehicles and continuously implementing a sustainability programme for the entire GO! system.

Investing in professionals
The shortage of qualified professionals also continues to be a challenge. As a medium-sized business, GO! is generally under massive competitive pressure in trying to recruit suitable employees, drivers and couriers. Demographic change will definitely not cause the situation to improve in the next few years. In order to counteract this shortage of qualified professionals and meet increasing customer requirements as well, GO! is investing heavily in Human Resources. That includes recruitment and retention of employees as well as basic and advanced training.

About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

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Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: