GO! to increase its prices by an average of 5.5 per cent from 1 February 2019
- Measures to counteract shortage of skilled workers,
- Investments in infrastructure,
- Modernisation of fleet
Bonn, 12 December 2018. The express and courier service provider will raise its prices by an average of 5.5 per cent from 1 February 2019. This is due to rising personnel costs in order to counteract a shortage of skilled workers. This includes measures to acquire and retain employees as well as for training and development. The shortage of drivers in particular has become more acute in the industry in recent years and poses a further challenge for the medium-sized company. The station network is also being continuously expanded in order to meet growing customer demands. ‘With the investments we are making in personnel and infrastructure, we are ensuring our high quality standards as well as the flexibility and availability of our services,’ says Ulrich Nolte, managing director of GO! Express & Logistics (Deutschland) GmbH. ‘The higher costs involved in this make it necessary to adjust our pricing structure.’
Higher investment needs in various areas
Due to its constantly growing consignment volumes, GO! has carried out numerous construction projects: The extended central HUB in Niederaula was officially opened in September following construction work of less than one year. The reconstruction has increased local capacity there by 100 per cent. Regional HUBs, such as those in Cologne, Frankfurt, Gera and Heilbronn, have also been extended or reconstructed. Individual stations, such as those in Cologne / Bonn, Würzburg and Trier, have been extended as part of the restructuring and relocation process.
Fleet modernisation and testing of alternative-fuel vehicles have also led to increased workload and costs. GO! is working constantly on reducing traffic volumes and exhaust emissions in the transportation of its consignments. Furthermore, new solutions are required due to environmental regulations such as driving bans in inner cities. Regular investment is also needed in IT infrastructure and IT security. In addition, energy and insurance expenses have also risen. By adjusting its pricing structure, GO! Express & Logistics can respond accordingly to the various challenges it is facing and also guarantee high service quality.
About GO! Express & Logistics – quality leader in the CEP market
GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).
Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.
For more information, see: general-overnight.com
Press contact for GO! Germany
Andrea Wagner-Neumann | Senior PR Consultant
Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany
Phone: +49 6131 91098-31 | Email: pr@general-overnight.com