GO! adjusts prices as of 1 February 2023

From 1 February 2023, GO! Express & Logistics will increase its prices by an average of 8.9 percent. This is the company's response to the high inflation rate and increased personnel costs, and its investments in the vehicle fleet, personnel and infrastructure will ensure delivery quality and thus the reliable supply of its customers.

The price increase affects national and international prices as well as additional services. "The continuing burden of high inflation with unpredictable cost increases continues to impact along the production process and supply chains. Additional costs for the maintenance and modernisation of our fleet, the purchase of materials and services of any kind, personnel, technical investments or the maintenance of real estate including energy supply therefore make a price adjustment inevitable," explains Ulrich Nolte, Managing Director of GO! Express & Logistics Deutschland GmbH.

 

Rising overheads
Increased energy costs, for example for electricity and fuel, and the high rate of inflation have a massive impact on logistics costs and affect processes at GO! The cost of funds for operational security and maintenance is also rising faster than inflation and continues to be affected by the impact of the Corona pandemic on global supply chains. This relates, for example, to the continuous rise in the price of new and used vehicles, as well as property maintenance and expansion, among other things. Furthermore, regardless of cost increases, GO! attaches great importance to good technical equipment for employees and sorting centres in order to ensure a smooth process flow and optimal customer service.

Investments in human resources and sustainability
There is another major challenge associated with securing and attracting skilled labour. The continuing productivity growth in the CEP industry will lead to additional labour requirements in the long term. In order for a medium-sized company in the CEP sector to be able to hold its own, it needs to invest more in human resources, including recruitment, training and retention.

GO! is also committed to achieving a balance between economic business operations and ecological management. The company emphasises investments in measures such as alternative drives, photovoltaics and energy-efficient lighting management, as well as paying special attention to the intelligent management of logistics flows. Routes are continuously checked and, if necessary, adjusted to further reduce the line network kilometres travelled per package. Modern technology supports the staff and couriers with highly complex route optimisation for sustainable route management.

"It is important to us to provide our employees and couriers with the best possible equipment in every respect, because they are an indispensable building block of our service promise as well as our quality standard. The health of our employees is the backbone of our group of companies," emphasises Ulrich Nolte.

 


About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

For more information, see: general-overnight.com

 

Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: pr@general-overnight.com