GO! – reliable partner for high availability

Bonn, 4th October 2018. There is now an established demand for continuous availability in many areas of daily life. In many industries, such as high-tech, automotive, IT, pharmaceuticals and medical technology, services are needed around the clock. The manufacturing industry in particular is involved in closely interlinked supply chain structures where no downtime is permitted. In maintaining these processes, logistics service providers play an increasingly important role in meeting the growing demands of customers. GO! offers tailored highavailability concepts for its customers and thus ensures constant product availability of the stored goods.

Emergency storage enables rapid response times

With over 100 stations, GO! has a comprehensive network of highavailability storage facilities which enables it to ensure emergency supply nationwide. As a specialist in high-availability logistics, the CEP service provider supplies the necessary replacement parts within a timeframe of one, two or four hours, depending on customer requirements. The storage locations are determined by means of a comprehensive site analysis based on the SLA times required in order to achieve an optimal cost-performance ratio. In addition to delivering the goods, specially trained technical couriers also unpack the goods, replace defective parts, perform professional installation, repair or service work directly on site, and dispose of packaging material. Tailored high-availability concepts according to customer requirements prevent long downtime and ensure rapid restoration of operational readiness. ‘This partnership and the reliable service quality of GO! are the basis for the success of our concepts. Our goal is therefore to offer this business model to additional customers,’ explains Ulrich Nolte, managing director of GO! Express & Logistics (Deutschland) GmbH.

Central storage in HUB in Niederaula

With the expansion of the central main transshipment centre in Niederaula, there is now a new storage area in addition to the emergency storage facilities at the stations, which offers a further benefit for customers. Thanks to extra late cut-off times, orders can be received until midnight. GO! also offers full service from a single source: from checking incoming goods to quality inspection, picking and storage, to timely dispatch, through to delivery to the recipient.

About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

For more information, see: general-overnight.com


Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: pr@general-overnight.com