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GO! among the top ten favourite service providers with German SMEs

Bonn, 25 January 2017. In an exclusive survey by the editorial office of WirtschaftsWoche magazine in cooperation with the market research company ValueService, GO! Express & Logistics placed in the top ten in the ‘courier services’ category in the survey ‘Best SME service provider 2016’.

Last autumn, 5,819 small-to-medium-sized decision makers, purchasers and users evaluated 236 service providers from 25 different industries, making overall statements with regard to customer satisfaction, SME orientation, reputation and image. Those questioned were allowed to evaluate up to three companies that specifically offer services for SMEs, and whose customers they had been in the previous 12 months. The result: GO! is one of the best service providers in the field of courier services! Customers especially like companies that offer better service than the competition. Individual features such as quality, level of advice offered, price/performance ratio, service quality and staff competency were included in the index evaluation, as was the emotional commitment and the willingness of the relevant decision makers to recommend a company to others.

 

About GO! EXPRESS & LOGISTICS

GO! Express & Logistics is Germany’s largest unaffiliated provider of express and courier services. The worldwide partner network was established in 1984 and currently includes over 100 GO! stations in Germany and Europe. Highly qualified employees and couriers transport more than 6.0 million shipments per year.

True to the corporate philosophy IT’S ALL ABOUT TIME, GO! offers regional courier transport and worldwide express delivery of goods, documents and particularly time-critical shipments round the clock 365 days a year. Customised supply chain solutions, tailor-made industry solutions and special services in response to complex customer requirements complete the portfolio.

Press contact at GO! Germany:

Sigrid Kahrs
UMPR GmbH
Mittelweg 111a
20149 Hamburg
Tel.: +49 40 480637-12
Fax: +49 40 480637-88
E-mail: media_go@umpr.de
Web: umpr.de