Quality
That's GO! quality!
GO! EXPRESS & LOGISTICS puts customer satisfaction above everything else. We have strict quality guidelines. These include the following:
- GO! meets its deadlines
- GO!'s staff and partners hold both customers and goods in high esteem
- GO! provides a manual that all staff abide by
- GO! holds all customer information in confidence
- GO! regards complaints as opportunities. By resolving them constructively, we can improve our processes and services.
All depots of the GO! EXPRESS & LOGISTICS network have to comply with these GO! quality guidelines. Standards are ensured through regular quality training and quality audits.
GO!'s quality management system has DIN EN ISO 9001:2000 certification.
